Saving time with Altinn
As many as 83.6% of almost 1,500 surveyed managers from business and industry identified with the claim ‘Our enterprise spends less time on public forms by using Altinn' in a survey conducted in June and July 2010.This is the first time the score has exceeded 80%.
‘Among Altinn’s most important objectives is to rationalise business and industry’s contact with the public sector. The fact that so many of the respondents believe they save time by using Altinn confirms that we are on the right track,’ says Roar Olsen, head of the Department for National e-Administration and Infrastructure at the Brønnøysund Register Centre.
Respondents in Telemark were particularly satisfied
Telemark was the county with the greatest number of satisfied Altinn users. In Telemark, Altinn gets a good score in both reliability and stability, and is perceived as being easy to use. The respondents would like to make more use of Altinn. They all agreed that it should be possible to submit all public forms via Altinn.
There are also clear local differences in people’s awareness and use of Altinn. In Østfold, Buskerud and Finnmark, more than 90% of managers in business and industry have heard of the portal. At the opposite end of the scale, we find North Trøndelag, where one of three has not heard of Altinn. The respondents in North Trøndelag also score lowest on use of Altinn. Of those who had heard of Altinn, 75% had used the solution to submit public forms. In Akershus, the corresponding figure was 95%.
Simple and safe reporting
Eight of ten managers in business and industry think that it is easy to use Altinn, while more than 90% of the respondents believe that it is safe to use Altinn. Both figures are an improvement on the figures from previous surveys.
‘It is very important to us that our users feel secure when they submit forms via Altinn. We are happy that the number of people who deem Altinn to be safe and easy to use continues to increase,’ says Olsen.
