Scored high on reputation

This year, the Brønnøysund Register Centre came seventh in the ‘overall impression’ category.

alt

Photo from the Brønnøysund Register Centre’s Department of Distribution.

Synovate has asked members of the public for their impression of 83 different agencies and organisations. This year, the Brønnøysund Register Centre came seventh in the ‘overall impression’ category, beaten only by the Norwegian Meteorological Institute, the Norwegian Consumer Council, the Consumer Ombudsman, the Norwegian Police, the National Crime Investigation Service (Kripos) and the Norwegian National Authority for Investigation and Prosecution of Economic and Environmental Crime (Økokrim).

The Brønnøysund Register Centre’s highest score was in people’s impression of efficiency and financial control, where we came second, beaten only by the Norwegian Meteorological Institute. As for the Brønnøysund Register Centre’s corporate social responsibility and competence/professional expertise, we came in 17^th and 18^th place, respectively.

New Altinn versions for improved services

In 2010, two new versions of Altinn were launched, both as part of the comprehensive Altinn II programme. The goal is improved user-friendliness and simpler collaboration across agencies.

Saving time with Altinn

Eight of ten managers in business and industry say that they spend less time on official forms because of Altinn.

Environmental award to Altinn

In June, Altinn won third place in a competition on the environmental benefit of IT projects. It was only beaten by an IT-based system for smarter navigation of ships at sea, and a technology for planning outtakes of biofuel. The competition Smartere og grønnere (‘Smarter and greener’) was organised by the websites Dagens it.no/DN.no.

Procedures without forms for European business and industry

The mapping of what type of services you need to apply for to be granted a permit to engage in sales in Norway was concluded in 2010. Only a few application procedures require a form, but businesses from all the EEA countries must nonetheless be able to find information and apply online through Altinn.

Won prize for best customer service

In 2010, the Brønnøysund Register Centre won the prize for best customer service in the public sector. The prize was awarded during the Call Centre Days in Oslo on 27 April. We have made great efforts to raise the level of competence in the area of customer service in recent years.

Simplification and benefits »

We create ripple effects »